1. Introduction
This Privacy Policy explains what information askLex collects when you use our website, our app, Lex — our AI legal assistant — or the askLex connector inside AI assistants such as Claude, and what we do with it. Your email address and a password are required to create an askLex account; without them we cannot open one for you. Everything else you share with Lex is optional.
If you are a lawyer or other professional who applies to join askLex as a partner, or who is listed in our Legal Directory, section 5 explains what we collect about you in that role.
askLex is operated by askLex SAL, a company registered in Lebanon. If you have a question about anything in this policy, write to hello@asklex.app.
askLex is for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.
2. What we collect
Account information. When you create an account we collect your email address and a password, which we store only in encrypted (hashed) form. We also generate an internal user ID to link your account to your activity. We do not ask for your name, your phone number, your address, or your profession.
Your questions and Lex's answers. When you ask Lex a question, we store the text of your question and the answer you received, so that your conversation history is available to you when you return. We do not read your conversations. Please do not include information you would rather not store — names of other people, identification numbers, or documents — unless you need to for your question.
Usage and device information. We use Google Analytics and Firebase to understand how askLex is used. These collect app and page interactions and device identifiers, along with general technical information such as device type, operating system and approximate region derived from your IP address, and crash reports and diagnostic logs when the app stops working.
Payments. Payments are processed by our third-party payment provider. askLex does not collect or store your card details.
What we do not collect. We do not collect your precise location. We do not collect your contacts, photos, files, or calendar.
3. How Lex generates answers, and who processes your questions
Lex answers are generated using AI models from Anthropic (Claude) and OpenAI, accessed through their paid commercial APIs. When you ask Lex a question, the text of your question — together with relevant material from askLex's own legal database — is transmitted to one of these providers so that an answer can be generated and returned to you.
What this means in practice:
- Our AI providers process your question on our instructions only. Under their commercial terms, Anthropic and OpenAI act as our service providers and process the data only to return an answer to us.
- Your questions are not used to train their models. Neither Anthropic nor OpenAI trains on inputs or outputs from their commercial APIs by default, and askLex has not opted in to any arrangement that would allow it.
- We do not send your email address or account details to our AI providers — only the question text and the legal material needed to answer it.
- askLex does not use your questions or conversations to train any AI model, and does not allow anyone else to.
We do not sell your questions, share them with advertisers, or use them to build a profile of you.
4. Using askLex inside Claude and other AI assistants
askLex is also available as a connector for Claude, Anthropic's AI assistant, and for other assistants that support the Model Context Protocol (MCP). When you connect askLex and your assistant sends it a request:
- What we receive. Only the information your assistant includes in its request to askLex — for example, the text of a legal question, the law article you asked for, or your search criteria for the Legal Directory. We do not receive the rest of your conversation, your files, or your account details with that assistant. You sign in to askLex when you connect, so connector requests are linked to your askLex account.
- How we use it. Only to return a reply to your assistant. Answers to legal questions are generated the same way as in the askLex app, so the question text is processed by our AI providers on our behalf, as described in section 3.
- What we keep. We keep a record of connector requests for 21 days for security and troubleshooting, then delete it. We do not use connector requests to train any AI model.
- Your conversation with the assistant. What the assistant does with your conversation, including askLex's replies, is governed by that assistant's own privacy policy — for Claude, Anthropic's privacy policy — not this one. You can disconnect askLex at any time in your assistant's settings.
5. If you are an askLex partner
This section applies to lawyers, notaries, translators and other professionals who apply to join askLex as partners or are listed in the Legal Directory ("Partners"). The rest of this policy also applies to you where relevant.
- Application details. When you apply, we collect your name, email address, phone number, firm or organization, position, the country or jurisdiction where you practice, your areas of expertise, years of experience, languages, website or profile link, and anything you tell us about your practice.
- Profile and verification. To list you, we may also collect your professional title, office address, and bar registration number or equivalent licence, and ask for copies of licences or bar certificates to verify your listing.
- Profile activity. How users interact with your profile, such as views and clicks.
- Billing. If you are on a paid partnership tier, your invoicing details. We do not store full card details.
How we use it. To evaluate your application, verify your credentials, show your profile in the Legal Directory — in the askLex app and website, and in replies to AI assistants that search the Legal Directory through the askLex connector (see section 4) — and to contact you about your listing or about changes to this policy.
What is public. Your name, title, specialization, contact details and location are visible to askLex users. You choose which optional details (photo, bio, languages, fee range) to include. Your verification status is shown as a badge; the documents behind it are never made public.
How long we keep it. For as long as your listing is active. If you remove your listing or ask us to delete your data, we do so within 30 days, except where the law or a dispute requires us to keep it longer.
You have the same rights as every askLex user, described in section 10.
6. How we use what we collect
- To operate askLex and give you answers, guides and your conversation history
- To maintain your account and let you sign in
- To check answer quality automatically — every answer is scored by our system before it reaches you, and where the score is low Lex suggests a human lawyer instead. This scoring is automated; our staff do not read your conversations.
- To understand how askLex is used, in aggregate, so we can improve it
- To communicate with you about your account, or about material changes to this policy or our Terms
- To comply with Lebanese law and to protect askLex and its users against fraud, abuse and security threats
We do not use your information for automated decision-making that produces legal effects for you. Lex provides legal information; it does not decide anything about you.
7. Who we share information with
| Who | What they receive | Why |
|---|---|---|
| AI providers (Anthropic and OpenAI) | The text of your questions, and legal material from our database | To generate Lex's answers. See section 3. |
| Anthropic (Claude), when you use askLex inside Claude | askLex's reply to your request | So Claude can show it to you. See section 4. |
| askLex users, and AI assistants that search the Legal Directory | The Partner profile information you have made visible | So people can find and contact you. See section 5. |
| Payment provider | The payment details you enter at checkout | To process your payment |
| Google (Analytics, Firebase) | Usage events, device identifiers and crash reports | To measure how askLex is used and fix problems |
| Google Cloud | Data stored on our behalf | To host and run the service |
| Legal authorities | Only what we are legally obliged to provide | Where required by Lebanese law or a valid court order |
The Legal Directory. When you view a professional's profile in the Legal Directory, you contact them yourself, outside askLex, using the contact details shown. We do not pass your question, your identity or your contact details to them.
We do not sell your personal data to anyone.
8. Where your information is held
askLex is hosted on Google Cloud. Our AI providers, Anthropic and OpenAI, process API requests on infrastructure outside Lebanon. By using askLex you understand that your information may be processed outside Lebanon by the providers listed in section 7.
9. How long we keep it
| What | How long |
|---|---|
| Account information | For as long as your account is active |
| Conversation history | For as long as your account is active |
| Connector requests (askLex inside Claude and other assistants) | 21 days |
| Usage and device data | 6 months |
| Data we are legally required to keep | Only for as long as the obligation lasts |
To delete your account and your data, email hello@asklex.app. We do it within 10 days.
10. Your choices and rights
You can:
- Access the information we hold about you
- Correct it if it is wrong or out of date
- Delete your account and its data — email us and we do it within 10 days
- Object to our use of your information, or ask us to restrict it
- Withdraw from askLex at any time
To exercise any of these, email hello@asklex.app. We respond within 10 days.
11. Security
Your connection to askLex is encrypted in transit using HTTPS/TLS. Passwords are stored hashed, never in plain text. We apply access controls so that staff can reach user data only where their role requires it. No system is completely secure; if a breach affects your data we will notify you promptly.
12. Governing law
This policy is governed by the laws of Lebanon. Any dispute arising from it is subject to the jurisdiction of the Lebanese courts.
13. Changes to this policy
We may update this policy as askLex develops. Where a change is material we will notify you by email or in the app at least 14 days before it takes effect. The date below always shows the current version.